Top tips: Use the Jira Automation library to find templates for common tasks. For example, send a Slack message to a certain group, whenever a high priority issue comes in from a customer. So, writing rules is easy just define a trigger, create some conditions, select an action. The good news is this works on Cloud and Data Center and it's simple to get started, no programming experience is required as it is all UI based. Jira Cloud and Jira DC 9 (and onwards) have in-built automations. The Forge UI kit will help you write the code and Atlassian will provide the development and staging environment so you can successfully publish your app. Top tips: Make sure you know what end points you have so you can solve quick problems like adding a button to your scrum board or display panel. To get started check out: Then if need be take a few tutorials at: Building apps with Forge is a similar process, using the resources below you can build an app in a matter of hours. Top tips: Use Node.js to build Connect apps and once you’ve built them publish them on the Atlassian marketplace for others to enjoy too. ConnectĪtlassian recommends using Forge but this has some limitations, so whilst Atlassian Connect still exists Ravi recommends using it for building apps: Atlassian also have Java docs so you can explore all coding options, IntelliJ will also support you with this. If you don’t have experience writing in Java, then IntelliJ is a great tool to help you write your code. Top tips: remember if you write a plugin you will need to maintain it and support anyone else who uses it, when Jira gets updated. You can use the Atlassian SDK to write your own plugin or app with minimal programming experience and a few tutorials, to get started go to: Plus, use shell scripts with curl and jq commands to make it easier to work with JSON scripts. Ravi recommends using Postman or if you are using Chrome try Talend API Tester (plugin). Start with finding your end points, this is easy just go to: Top tips: keep your common end points to hand, so you can refer back. ![]() You can use this method to create an issue, perform search, create a project or fetch lists, and much more. How exactly do we go about automating Jira? The first question to ask yourself is are you working on Cloud or On-Prem…? Let’s look at a few use cases for each of these options and explore the expertise you’ll need to make it happen. Not only does it save time and cost, it also helps with integrations, and by extension, extending the features of your existing tools. Here are some top line benefits and examples of specific use cases. The key benefits of using Jira automation: This blog is a write-up of Atlassian Consultant & Developer Ravi Sagar’s insightful presentation where he shared tips and tricks with the Maidenhead Atlassian Community. This blog will walk you through the options available and offer top tips on how to set this up. ![]() Luckily, Jira has the capabilities to take a load of tasks off your hands – including tracking your issues, posts, features, and more. In an ideal world, automation would remove all of the grunt work when it comes to solving business problems, freeing us up to execute on more strategic decisions.
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